Know Before You Go

Symptoms & primary care

You're sick, it hurts, something feels off — and you don't know if it's a wait-it-out thing or a see-someone-today thing. These general symptom checkers ask you questions the way an intake nurse would, then tell you the level of care that fits: rest at home, a telehealth visit, urgent care, or the ER.

What they give you is possible causes and a next step — information, not a diagnosis. If your symptoms are severe or getting worse, skip the checker and get care.

⚠ Call 911 first — don't check symptoms — if you have:

The checkers

Ada

TRULY FREE

You enter your age, BMI, symptoms and how long they have lasted, answer follow-up questions, and get a report of possible conditions drawn from a library of 3,600 conditions. Ada’s U.S. terms state plainly that it makes no medical diagnoses and provides no treatment plans — it gives you information and a suggested level of care.

Who pays: Free to you. Ada licenses the same technology to health systems and partners, and that business funds the consumer checker.

Price: $0 — the web assessment is labelled “fast, easy, & free,” with no paywall on the report.

Age: Ages 16+. Ada’s policy: you must be 16 or older to use it; under-18 use requires a legal guardian’s consent.

Privacy: Ada publishes a privacy policy plus a U.S. Consumer Health Data Privacy Policy describing what it collects and when it shares data — read it before entering detailed health history.

Verified Oct 23, 2026, on the provider's own site.

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Buoy Health

TRULY FREE

You chat about what you are feeling; Buoy asks adaptive follow-up questions and returns personalized information on possible causes, treatments, and where to seek care. You can run a check for yourself, a child, or a loved one.

Who pays: Free to you. Buoy licenses the same engine to businesses and health systems as a “digital front door” that steers members to in-network care.

Price: $0 — Buoy’s own page calls it “free, private, and built by doctors,” with no paywall or account requirement.

Privacy: Buoy states it will not share personal information with third parties unless you authorize it, and that it is HITRUST-certified.

Verified Oct 23, 2026, on the provider's own site.

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Mayo Clinic Symptom Checker

TRULY FREE

You pick a symptom and related factors from lists, and the checker narrows the potential conditions related to that symptom. Mayo’s own About page: “This is not a diagnostic tool” — it helps you narrow your search and decide when to seek care. Separate adult and child versions.

Who pays: Nonprofit Mayo Clinic. Advertising revenue on the site supports its not-for-profit mission.

Price: $0 — free on mayoclinic.org, no paywall or login.

Privacy: Mayo uses advertising cookies on its site and states it will never sell data collected through them; you can manage cookie preferences on the site.

Verified Oct 23, 2026, on the provider's own site.

Open Mayo Clinic Symptom Checker →

Doctronic

You chat about a health question; the system asks intake-style questions and returns possible conditions with probabilities, likely treatment plans, and a summary you can show your own provider. Its site says to always review its recommendations with a medical professional — it does not replace one.

Who pays: The free chat is the front door; Doctronic earns from paid video visits with its physicians (some employers also offer it as a benefit).

Price: AI chat: $0, unlimited, no sign-up and no credit card (a free account is only needed to save chats). Video visit with a licensed physician: $39, in all 50 states + DC, or your standard copay with insurance.

Age: Ages 18+. Parents or guardians may use it on behalf of their children; children may not operate it themselves.

Privacy: Anonymous by default — it does not ask your name unless you create an account. States it never trains AI on your data and never sells or shares it; deleting your account deletes your data.

Verified Oct 23, 2026, on the provider's own site.

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Lotus Health AI

TRULY FREE

Lotus markets itself as an AI primary-care practice: it pulls your medical records, labs, wearables, and insurance into one profile, works through possible conditions and a care plan, and says a board-certified physician reviews the plan and can prescribe. Go by the directory rule, not the marketing: treat anything it produces as information to discuss with a clinician you trust, not as a diagnosis.

Who pays: Free to patients, no insurance needed. Lotus says it earns revenue from premium sponsorships inside the app rather than billing patients, currently subsidized by venture funding — if that model changes, the price may too.

Price: $0, per Lotus’s own funding announcement.

Privacy: Lotus describes the profile as HIPAA-aligned and encrypted — but it is a large amount of your health data in one place. Read its privacy terms carefully before connecting records.

Verified Oct 23, 2026, on the provider's own site.

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ChatGPT Health (Health in ChatGPT)

TRULY FREE

A dedicated health space inside the general ChatGPT chatbot: ask health questions and, if you choose, securely connect Apple Health and supported medical records so it can explain a lab result in context, compare it with your prior tests, summarize changes since your last appointment, and help you draft questions for your doctor. OpenAI’s own framing: it is “supporting, not replacing” care from medical professionals.

Who pays: OpenAI’s subscription business — Health is a feature of ChatGPT, included on the free plan and every paid plan.

Price: Included with ChatGPT, including the Free plan, for logged-in U.S. users (rolling out). The stronger health model is on paid plans (Plus is $20/month).

Age: Ages 18+, U.S. users, per OpenAI’s rollout page.

Privacy: OpenAI states connected health data is not used to train its foundation models or target ads, is permission-gated per use, and synced data is deleted within 30 days if you disconnect.

Verified Oct 23, 2026, on the provider's own site.

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Pymander Health

TRULY FREE

An AI doctor you reach by text message — no app to install and no account needed to start. Text a symptom, a medication question, or a lab result at any hour; it sorts out the details, rules out the dangerous possibilities first, and tells you what to do next, including when you need a human clinician. In Pymander's own words, it is a medical AI system, not a licensed doctor — information to discuss with your physician, not a diagnosis.

Who pays: Free to patients. Pymander's human layer — diagnosis and prescriptions with a licensed clinician in the loop — is listed on its site as coming soon; the text consult itself has no paid tier.

Price: $0 to text the AI doctor, per Pymander's own FAQ. Standard carrier message rates may apply.

Privacy: Encrypted in transit and at rest, with HIPAA-aligned safeguards; the company states it never sells your data or uses it for ads. An account is optional — only needed to connect records, labs, and wearables.

Verified Oct 24, 2026, on the provider's own site.

Open Pymander Health →

What it costs if the checker says "get seen"

Before you book, see what the visit itself runs. Our sister project publishes real hospital prices — including emergency and clinic care in Texas.

Check hospital prices at virlar.info